Trauma robs you of your story
It’s February again. That means I’m closing in on four years since my major mental breakdown and the radical change that continues as I...
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The Karapace Blog
Katie Whittier
Dec 27, 20234 min read
Make 2024 the year you heal
What if this could be the year that you let go of the pain of past relationships, the burnout from past jobs or the trauma caused by a...
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Katie Whittier
Dec 21, 20232 min read
Destructive energy
This week’s post is different from my usual writings. It reaches inward to a difficult journey I was called to traverse many months ago....
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Katie Whittier
Jun 21, 20232 min read
How over-communicating helps autistics
(And allistics too) Last month, my husband and I celebrated our anniversary on Hawaii’s Big Island, one of our favorite spots on the...
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Katie Whittier
Apr 27, 20232 min read
I really don't like video
I need to tell you something, and after everything I've written about narratives, it shouldn't surprise you: Video overwhelms me. I can’t...
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Katie Whittier
Apr 19, 20233 min read
Narratives move people
Last week, I wrote about the power of narratives to drive understanding. But there’s more to the story: Narratives take your stakeholders...
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Katie Whittier
Apr 12, 20232 min read
Talking points are fine. Narratives work better.
I’ve worked on many teams that prepare talking points for officials by putting together a list of bullet-pointed sentences, sometimes...
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Katie Whittier
Mar 24, 20232 min read
Brevity vs. Humanity
In the rush to make our content as short and scannable as possible, what are we losing? Listen, I love to write long things. I wrote a...
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Katie Whittier
Mar 16, 20232 min read
Take us backstage
Want to help your audience trust you more? Show your process! Take your us behind the scenes to see how you operate, how you apply your...
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Katie Whittier
Mar 1, 20233 min read
Do you know how to define your values?
Values are all the rage. While values-centric consumerism has been around for decades, the pandemic accelerated the concept to a new...
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Katie Whittier
Feb 16, 20232 min read
Raise the Integrity
A month later, I’m still absorbing insights from the 2023 Edelman Trust Barometer. I especially love how Dave Samson frames one way...
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Katie Whittier
Jan 5, 20233 min read
Demonstrate Humanity
For this, the final post in our trust recipe series, I get to practice what I preach and demonstrate some raw humanity: This post should...
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Katie Whittier
Dec 21, 20223 min read
Own Your Mistakes
Photo credit: https://unsplash.com/@brett_jordan Working in communications takes a good deal of courage. We publish things regularly for...
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Katie Whittier
Dec 14, 20222 min read
Follow Through and Follow Up
By the time we hit our teenage years, we’ve heard this simple definition for trust: Do what you say you’re going to do. And it’s true....
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Katie Whittier
Dec 9, 20223 min read
Make Information Easy to Find and Easy to Understand
The third ingredient in the trust recipe is actually two ingredients, but they’re so interdependent that it doesn’t seem right to break...
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Katie Whittier
Nov 29, 20223 min read
Communicate Often
Do you want build trust with a specific audience you’ve had trouble reaching? Do you need to recover from a breach in trust?...
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Katie Whittier
Nov 22, 20222 min read
Know What You’re About
Last week, we unveiled our recipe for building trust through communications in six steps. Be sure to check it out if you want a...
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Katie Whittier
Nov 17, 20222 min read
The Recipe for Trust
What an organization says about itself and what people believe about that organization are seldom one and the same. You don’t have to...
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