Katie WhittierFeb 13 min readTrauma robs you of your storyIt’s February again. That means I’m closing in on four years since my major mental breakdown and the radical change that continues as I...
Katie WhittierJun 21, 20232 min readHow over-communicating helps autistics(And allistics too) Last month, my husband and I celebrated our anniversary on Hawaii’s Big Island, one of our favorite spots on the...
Katie WhittierApr 27, 20232 min readI really don't like videoI need to tell you something, and after everything I've written about narratives, it shouldn't surprise you: Video overwhelms me. I can’t...
Katie WhittierApr 12, 20232 min readTalking points are fine. Narratives work better.I’ve worked on many teams that prepare talking points for officials by putting together a list of bullet-pointed sentences, sometimes...
Katie WhittierMar 16, 20232 min readTake us backstageWant to help your audience trust you more? Show your process! Take your us behind the scenes to see how you operate, how you apply your...
Katie WhittierJan 5, 20233 min readDemonstrate HumanityFor this, the final post in our trust recipe series, I get to practice what I preach and demonstrate some raw humanity: This post should...
Katie WhittierDec 9, 20223 min readMake Information Easy to Find and Easy to UnderstandThe third ingredient in the trust recipe is actually two ingredients, but they’re so interdependent that it doesn’t seem right to break...